Management
Let me start by saying how much I like this complex. From day one, when I first rented the apartment, everything was handled smoothly by the previous owner and staff. The paperwork process was easy, and the office staff were efficient. Four months later, when the new owner took over, everything became even more perfect. Lauren is a true professional, always responding to my emails promptly, even when she's really busy. She's very helpful, and all the paperwork is done smoothly. Once, I mentioned that the fireplace by the pool wasnât working, and she immediately had maintenance fix it. Allyiha is always smiling and ready to answer any questions or concerns. The property is of very high quality.
Living Environment
The complex is very nice and quiet, making it easy to adapt and feel at home. It's one of the nicest places in Gilbert.
Maintenance
The maintenance team is fast and responsible, providing immediate service. You can request maintenance with just one click on your online portal, and they arrive promptly. They are professional and very friendly.
Shoutout to Ben the Maintenance Man!
Iâve got to give a special mention to Ben for his outstanding help. Heâs always so gentle and willing to assist. One day, my AC went out in the middle of the Arizona heat, and Ben was at my door in less than 15 minutes! He fixed it right away and has since helped with other issues over the past few months. His dedication and quick response are truly appreciated. Thanks, Ben!
Parking and Amenities
The amenities include a pool, gym, jacuzzi, barbecue area, playground, ping pong table, and free coffee in the office during business hours. Everyone has their designated parking spot, and no one takes it.
The complex is conveniently located, with a gas station, Fryâs, and restaurants within walking distance. The bus station is also nearbyâI personally use the bus almost every day. Additionally, it's close to the ASU Polytechnic campus.